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Your partner in connecting dots
Running hospitality business?
We are here to take away the daily chaos and connect all the dots of your business, enabling you to enjoy managing it, generate profit, and finally exhale.
And remember, changes don’t just happen by chance, they need to be made by you.
Your partner in connecting dots
Running hospitality business?
We are here to take away the daily chaos and connect all the dots of your business, enabling you to enjoy managing it, generate profit, and finally exhale.
And remember, changes don’t just happen by chance, they need to be made by you.
Who Are You, Girls?
Mary
- Over 10 years in the hospitality industry
- 2 years in restaurant and hospitality consultancy in London
- Former General Manager of a hotel in the largest Ukrainian hotel chain, leading complete operational setup and successful expansion
- Former COO of a luxury beauty studio chain, specialising in optimising operations and facilitating strategic expansion
Jane
- 7 years of operations experience in a high paced startup environment
- Fuelfinance (Fintech) Ex Head Operations for 3 years
- Background in business studies in Bremen and Vienna
- Development of processes and analytics dashboards, systems across departments, boosting organisations with over $20 million in ARR collectively
- Fractional COO experience with +25 companies in various business verticals
- ZAS Ventures and Acrobator Ventures Operations Partner
- Techstars mentor
Who Are You, Girls?
Mary
- Over 10 years in the hospitality industry
- 2 years in restaurant and hospitality consultancy in London
- Former General Manager of a hotel in the largest Ukrainian hotel chain, leading complete operational setup and successful expansion
- Former COO of a luxury beauty studio chain, specialising in optimising operations and facilitating strategic expansion
Jane
- 7 years of operations experience in a high paced startup environment
- Fuelfinance (Fintech) Ex Head Operations for 3 years
- Background in business studies in Bremen and Vienna
- Development of processes and analytics dashboards, systems across departments, boosting organisations with over $20 million in ARR collectively
- Fractional COO experience with +25 companies in various business verticals
- ZAS Ventures and Acrobator Ventures Operations Partner
- Techstars mentor
Mary
- Over 10 years in the hospitality industry
- 2 years in restaurant consultancy in London
- Former GM of a hotel in the largest Ukrainian hotel chain
- Former COO of a chain of luxury beauty studios
- Expertise in operational efficiency, data-driven decision making, strategic planning, driving service excellence, and guest satisfaction
Jane
- 7 years of operations experience in a high paced startup environment
- Fuelfinance (Fintech) Ex Head Operations for 3 years
- Background in business studies in Bremen and Vienna
- Development of processes and analytics dashboards, systems across departments, boosting organisations with over $20 million in ARR collectively
- Fractional COO experience with +25 companies in various business verticals
- ZAS Ventures and Acrobator Ventures Operations Partner
- Techstars mentor
So, What The Dots You Connect?
Business Check Up
● Market Analysis
● Data Analysis
● Menu Analysis
● Finance Analysis
● Operations Analysis
● Service Analysis
● Reviews Analysis
● HR Analysis
● CJM Analysis
● Marketing Analysis
Strategic Planning
● Strategy Development
● Strategic Session
● Scaling Preparation
● Franchise Packaging
Business Development
● Detailed Data Analysis
● Up/Cross-sell System Creation
● Financial Reports Setup
● Financial Planning
● Operational Improvement
● Process Optimisation
● Business Digitalisation
● HR Systems Creation
● HR and Recruitment Metrics Development
● Service Development
● SOP and Training Materials Creation
● Trainings and Train-The-Trainer programs
So, What The Dots You Connect?
Business Check Up
● Market Analysis
● Data Analysis
● Menu Analysis
● Finance Analysis
● Operations Analysis
● Service Analysis
● Reviews Analysis
● HR Analysis
● CJM Analysis
● Marketing Analysis
Strategic Planning
● Strategy Development
● Strategic Session
● Scaling Preparation
● Franchise Packaging
Business Development
● Detailed Data Analysis
● Up/Cross-sell System Creation
● Financial Reports Setup
● Financial Planning
● Operational Improvement
● Process Optimisation
● Business Digitalisation
● HR Systems Creation
● HR and Recruitment Metrics Development
● Service Development
● SOP and Training Materials Creation
● Trainings and Train-The-Trainer programs
And what is the result?
In short:
😵💫→😌🍹💰
Detailed:
Operations
* Data driven decisions enablement with advanced technology integration
* Structured work adaptable for scaling and franchising with operational systems like Notion
* Simplified company management through digitalisation
* Enhanced team efficiency with standard operating procedures (SOPs)
* Reduced employees adaptation time through sophisticated onboarding processes
* Streamlined team management with automated task systems
Expansion
* Informed growth strategies through comprehensive market, data, and financial analysis
* Streamlined business growth through advanced digitalisation, optimised operations, and process improvement.
* Strategic franchise development with complete franchise packaging solutions
* Effective human resource expansion
* Efficient launch setup with pre-launch management, project management, and day-to-day operations setup
Of course, Finances
* Increased sales revenue through analysing POS system data and making adjustments to sales strategies
* Reduced employee churn rate, resulting in savings on hiring and training costs
* Lowered Customer Acquisition Cost (CAC)
* Decreased overall labor costs through streamlined operations and higher employee retention
* Long term
planning with financial modelling backed up by OKRs and KPIs
Who Already Got Their Strategies?
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